Faq

Current turn around time for most P-series work is under three weeks. Turn around however for most P320 work is about 10 days. For custom work such as milling, refinishing and red dot installation it may take longer.
If the time frame does not work, we do offer priority services. Please contact us for additional details

To use the new Project Builder, begin by selecting the model series of pistol or pistols that you would like to have work performed.
Once you’ve chosen the pistol model series, make your selection of the available action jobs to continue to on to the specific page for that action job.
After you’ve arrived, choose the series of pistol you currently own. (I.E. if you own a P-Series pistol, you would choose P226, P227, etc.) Once you’ve chosen your pistol, you have the option to select additional services or add-ons as you see fit. If you choose to not include any of the extra options you are able to skip these completely.
After you’ve made your selections (or if you’ve decided to skip this step) navigate to the bottom of the page and press the Add to Order button. Doing so will add the selections to the cart and you will be able to checkout by selecting the View Cart link at the top or by viewing the new drop-down cart and clicking either button.
Once on the checkout page, you’re presented with the itemized cart with the pricing for each add-on. If you choose to edit any of these options, simply select the Edit button underneath the top level item, click on the add-on that you would like to remove and choose the Clear Selection option under the picture. Once you’re finished making changes, selecting the Add to Order button will simply update your order rather than re-adding the item to your cart.
If you are happy with your selections and don’t desire to alter them you may either proceed with the checkout form or if you would like to add another project click on the home tab and begin this simple process over again.
After you have added your selection or made the changes to your selection, completing the checkout form is a breeze. Supply the required information with any additional notes you may have for The Sig Armorer team, select your shipping method, and as always no payment will be required until the work has been completed.
If you have any questions, please don’t hesitate to contact us and we will be more than happy to answer them/assist walking you through the process.

Using The Sig Armorer online order system has never been easier! Choose the service or services that you would like and add them to the cart via the “Add to Cart” button located at the bottom of each description.
Once the selected service has been added, you have the option to continue browsing or view your cart. To view your cart click the “View Cart” link to the right of the add to cart button or click the cart icon at the top of the screen. For mobile users, the cart icon is located in the menu which is accessed by selecting the button with the three horizontal lines at the top right.
Once at the cart/order submission screen, you will need to fill in the required information fields as well as add any optional notes you may have for The Sig Armorer team.
At the bottom of the screen, you will see the subtotal for your current order and the options to drop off locally or to ship the firearm in using our new round trip label service. If choosing the pre-paid label service, the price will be reflected in the total at the bottom. Please note at the time of submission no payment will be required as it is company policy to not process payment until the work has been completed.
Once all of the required information has been populated and the option to drop off locally or use the label service has been selected, submit your order. After the order has been submitted, you will be taken to an order confirmation page and will also receive an order confirmation email. You will need to print this out, along with the provided FedEx shipping label, and include the order confirmation print out with your firearm when you package it up.
Keep in mind the Project Builder is just an outline: we will contact you when the project arrives so we can finalize the scope of work together once we have inspected your firearm

The legal owner of a firearm may ship his/her firearm to The Sig Armorer via two means; through FedEx or by transfer through his/her local FFL holder.
To ship your pistol to The Sig Armorer, you may either utilize our new Online Order System with pre-paid round trip label service or contact us via email or phone call to request the shop address. When boxing your firearm up, include the unloaded firearm, one magazine for testing purposes, a copy of the order confirmation email and a check, money order or cashiers check if applicable.
Please see the FedEx Shipping Rules and Regulations for clarification if there are any other questions.
To transfer your firearm through an FFL take your unloaded pistol with one magazine and pack it in its factory box (if available). Once you have dropped your firearm off at your FFL, The Sig Armorer and your FFL holder will handle the rest of the process.

We accept most major credit cards as well as personal checks, money orders or cashiers checks payable to The Sig Armorer.

A Sig Sauer Factory Certified Armorer works on every pistol here, ensuring that your factory warranty remains valid for most of the work that we perform.
We also warranty all of our own work for the life of the pistol. The warranty is comprehensive in scope but limited to labor, repair or replacement of necessary parts. It is transferable and comes at no extra cost to the owner (unusual wear, tear or abuse excluded).
If you ever have a problem with any pistol or other firearm we’ve worked on, we would like to know and be given the opportunity to make it one of your favorites again.

Simply put, yes, we do suggest pursuing the P320 voluntary upgrade offered by Sig prior to sending your P320 in for any of our P320 services.
If you have already had work performed by The Sig Armorer on your P320 before the upgrade, we do offer a P320 Post Upgrade Action Job Rework for $95 plus shipping.